How to Order

Ordering With Gutters Online

Gutters Online is an online store selling a variety of aluminium rainwater systems. You can place orders directly via our website or through our experienced sales team. We guarantee that your personal information will be kept private and secure, we don't sell or rent information to any third parties. For details, read our Privacy Policy.

Follow these steps to place an order :

  1. Register a new account or log in to existing account (Optional)
  2. Select a product range
  3. Choose the correct size of guttering or rainwater pipe for your order
  4. Complete the quantity required of each item , click add to order
  5. Repeat steps 2-5 for any further product items you wish to purchase
  6. For Aluminium systems select desired RAL colour and finish, Add to order
  7. Non registered members please input billing address
  8. Non registered members please input delivery address
  9. Choose delivery method
  10. Review and submit order
  11. Proceed to payment

Register and Create a New Account Please click the ''Register'' option in the top right hand corner of the website. Enter the required customer information (Name, Address, Contact Info & Password) and then click the 'Register' button underneath the information boxes.

Individual one off purchases Simply shop with us by adding items to your basket and proceeding to checkout, following points 2 to 11 as above.

Select A Product Range Use the ''Product Search'' bar and search for whatever you're looking for. You'll also find links to browse lists and more detailed product-specific searches in the left hand navigation bar. When you find an item, click the title or name of the item to see its product detail page. Here you'll find more information about the item including an enlarged image of the item.

Add the Items to Your Shopping Basket Once you've added an item to your Shopping Basket you can keep searching or browsing until your basket contains all the items you want to order. You can access the contents of your Shopping Basket at any time by viewing basket option on the right hand side of the page and change the quantities that you require.

Adding a RAL/BS Colour for Aluminium Systems Once you have added the required items to your basket, you will see the RAL/BS colour dropdown box option. To proceed you will need to select the colour and finish you require and click the ''Add To Order'' button, this will then be added onto your order.

If your chosen RAL/BS colour is not listed please select the 'Non listed colour to be agreed' option to proceed to checkout. Please note some non standard colours may carry additional surcharges, contact our sales office for availability.

For Cast Iron Systems we only offer transit primed or painted semi gloss black colours.

Proceed to Checkout Take a moment to review the items you've placed in your Shopping Basket. If you decide that you don't want to purchase any of them, click the "Remove" button next to the title. The item will be removed from your current Shopping Basket.

Once you are happy to confirm your order for the items now placed in your basket, click the "confirm" button. You will then be taken to the first page of the checkout process. The on-screen instructions will guide you through each step of our checkout process.

Enter a Billing/Delivery Address Unregistered users will be asked to provide your billing address and if different the delivery address you require the order to be despatched to, if theses two addresses are the same please tick the box at the bottom of the billing address page ''Deliver to this address''. Please give the full address that you'd like the order delivered to including postcode. You will need to include a phone number that you can be contacted on as part of your delivery address so the carrier will be able to contact you if there's any issue with the delivery.

Provide Payment Information We accept Visa, MasterCard and Maestro cards as payment, Please note we do not accept American Express. Credit or Debit cards do not carry any surcharge. You will then be re-directed to the secure SagePay page to submit your card payment details and complete your order.

Please do not hesitate to contact us if you require further assistance.

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